- Sport Returns/Refunds
- Sport Exchanges
Sport Levies- If a student withdraws more than 1 week prior to an event, they will receive a refund of their levy provided they have contacted the Education Officer for sport.If a student withdraws less than 1 week prior to the event they will not receive a refund.
If you are dissatisfied with your purchase, the CSO Maitland Newcastle will refund you in full. Please follow the procedure below to facilitate the return of goods and refund:
- Return the goods to the Team Manager at the event at which they were received.
- If the problem has been noticed after the event please contact Bernadette Duggan on email: email@example.com or phone: 49791245 before returning item. Items to be returned are to be sent to:
Education Officer Sport/PDHPE 841 Hunter Street Newcastle NSW 2300. Please include a note with details of the refund along with child’s name and school, and your name and contact number.
- Reimbursement for uniform purchases will only be offered if uniforms are returned in NEW condition within 14 days of you notifying the Catholic Schools Office. All tags must still be affixed and the garment unwashed.
- The Education Officer will inform the accounts department to credit you via the method of payment used for the purchase.
- You should expect the funds to be reimbursed to you within 14 days of returning the items and providing payment details.
If you require an exchange due to incorrect sizing, the Catholic Schools Office will make every attempt to accommodate your request. For a new size or item to be arranged, please follow the below instructions:
- Return the goods to the Team Manager at the event at which they were received. Goods cannot be exchanged after you have left the event. The tag should still be affixed to the item.
- Contact the Catholic Schools Office – On either
- firstname.lastname@example.org ph 49791245 or
- email@example.com and outline the request.
- In the email please include a note with details of the exchange or refund along with child’s name and your name and contact number and the name of the Maitland Newcastle team manager you returned the item to.
- If the Team Manager does not have any in the size you request at the event, you can expect the item to be posted to your child’s school within a fortnight of the event.